• CHANGED: Read and Mark As Read now have separate entries in the language file to ensure accurate translations.
• CHANGED: The To pop-up window on the compose page is now wider, making it easier to select message recipients.
• CHANGED: An error message now displays when a user forgets to select a user or group when trying to share mail, contacts, calendars, tasks, or notes.
• FIXED: Impersonating a user in Safari for the Mac now functions as expected.
• FIXED: Importing mailing list poster whitelists and blacklists using the Web service now functions as expected.
• And more...

A complete listing of the new features and improvements is available on the SmarterMail Release Notes page.

To access this latest version, visit the SmarterMail Download page.

If you have any questions about the SmarterMail 6.6.3636 release, please do contact us.

• EFFICIENCY: Redundant queries no longer occur when logged in as the primary administrator.
• EFFICIENCY: Roles and permissions now require less database interaction.
• FIXED: Agents can now modify their own custom email footer.
• FIXED: Canned replies assigned to Everyone can now be edited by agents.
• FIXED: Regenerating a summary report now groups data as expected.
• And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.7.3636 release, please do contact us.

• Search Engine Optimization (SEO) reports
• SEO campaigns
• Keyword and competitor suggestion tools
• Server summary and trend reports
• Improved mobile phone detection and reporting
• The ability to import data from multiple log sources
• And more...

For more information, see the SmarterStats Features page. A complete listing of the new features and enhancements is available on the SmarterStats Release Notes page.

To access this latest version, visit the SmarterStats Download page.

If you have questions about the SmarterStats 5.x release, please do contact us.

• CHANGED: Agents assigned the manager role can no longer access the spool page, as this page is an administrative function.
• FIXED: The primary administrator can now access the management interface when there is a licensing conflict upon upgrade.
• FIXED: An ambiguous error is no longer recorded in the error logs when the manage and workspace tree views are updated.
• FIXED: Survey invitations sent to customers now include a link to the correct brand's URL.
• FIXED: Clarified the phrasing of the error message that displays when an incoming Ticket message is sent from the management interface without a From address.
• FIXED: A Knowledge Base article with a title in non-Latin characters will now be linked with a valid URL.
• And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.6.3607 release, please do contact us.

The SmarterStats 5.x BETA will require a trial license key to operate. Additional information is available in the SmarterStats 5.x BETA forum, where you will find instructions for participating in the BETA, release notes, and download information. New BETA versions of SmarterStats 5.x will be released periodically throughout the BETA period and information regarding these updates will be available in the forum. At the end of the BETA period, customers will have the option of purchasing the software or reverting the trial license key to the free edition of the SmarterStats software.

Participation in the FREE BETA test is contingent upon acceptance of the SmarterTools End User License Agreement included with the software. For more information about SmarterTools’ BETA program, please refer to the BETA Release FAQs.

• ADDED: A custom body rules spam check that allows system administrators to create a list of words, wildcards or regular expressions and assign weights to messages based on those rules
• ADDED: An option to choose whether or not to include received headers from authenticated SMTP sessions
• ADDED: Commtouch Zero-hour Antivirus integration (add-on)
• ADDED: Customizable from, to and reply-to settings for mailing lists
• ADDED: New web services have been added to control the Antispam Administration settings
• ADDED: The ability to choose between Lite and Free modes when applicable
• And more...

A complete listing of the new features and improvements is available on the SmarterMail Release Notes page.

To access this latest version, visit the SmarterMail Download page.

If you have any questions about the SmarterMail 6.5.3586 release, please do contact us.

• ADDED: A global AFK toggle available from anywhere in the management interface
• ADDED: A new agent status popup that opens automatically on login
• ADDED: A new general setting for disabling and enabling agent chat rooms
• ADDED: A new general setting for disabling and enabling the agent instant messenger
• ADDED: A new Live Chat hand-off setting for agent inactivity.
• ADDED: A new portal setting for configuring the date range for popular KB articles
• And more...

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.5.3586 release, please do contact us.

• ADDED: Support for importing contacts and calendars from Gmail via the Mailbox Migration wizard.
• ADDED: Support for local.cf has been added to the SpamAssassin based pattern matching engine.
• CHANGED: All spam check items are now included in the delivery log entry.
• CHANGED: Default remoting protocol is now set to TPC to increase compatibility.
• CHANGED: The 1-second minimum limitation on delivery delay has been removed.
• And more...

A complete listing of the new features and improvements is available on the SmarterMail Release Notes page.

To access this latest version, visit the SmarterMail Download page.

If you have any questions about the SmarterMail 6.1.3518 release, contact us