SmarterTrack is an immensely powerful customer service application. Using SmarterTrack will empower your organisation to be able to respond quicker and more effectively through it's built in suite of customer service tools.
Incorporating an extensive ticketing system, fully featured knowledge base and the facility to "hook" into your other in-house platforms, SmarterTrack is quickly becoming the number one platform for Windows based helpdesk software.
SmarterTrack is also available in two editions, SmarterTrack Professional Edition and SmarterTrack Enterprise Edition and is capable of supporting up to 500 agents.